Returns & Refunds

At Now Now Express, we will refund your money as long as the goods have not been delivered to your intended recipient. Refunds will be honoured if you aren’t happy with the service before the goods are delivered. If your order has not been shipped, we ensure timely refund of your payment.

Please enter your order details in the form provided below, with reasons for seeking the refund and you will be contacted shortly with timelines for your refund. You can also connect with us via our customer support helpline and chat function and seek a refund via that channel.

Refunds will be subject to a processing fee, imposed by our merchant processor.

Orders and Returns

Order Information

Please note that it can take up to seven business days to process a refund depending on the type of payment instrument used.